Inyenyeri,Refugee Camp Operations Manager Jobs Vacancy

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Who We Are

Inyenyeri is a high-growth energy start-up, dedicated to eliminating household air pollution and reversing the national wood deficit in Rwanda. Inyenyeri utilizes an innovative business model to provide the world’s cleanest solid biomass cook-stoves and fuel pellets to its custom

ers at affordable monthly prices. Headquartered in Gisenyi, with an office in Kigali and a project in Kigeme refugee camp, Inyenyeri currently has over 100 employees and plans to rapidly expand its team as it scales the business model across Rwanda.

About the Role

Inyenyeri seeks highly motivated and experienced professionals to fill the position of Refugee Camp Operations Manager to manage shop operations in Kigeme refugee camp during a rapid scale-up from 300 households to 3500 households in 6 months. This role includes ensuring timely and accurate data collection, managing cash, and shop inventory. The Refugee Camp Operations Manager will manage a team of around six employees and work closely with the Refugee Camp Field Manager.


  • Data collection into Customer Relationship Management system (Google Data based system)
  • Cash management
  • Shop Inventory
  • Customer Service at the Inyenyeri shop



  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Inyenyeri values
  • Detail oriented


  • Sets ambitious and challenging goals, takes responsibility for own personal development
  • Engages and motivates others
  • Future orientated, thinks strategically


  • Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, members and external partners and supporters
  • Values diversity and different people’s perspectives, able to work cross-culturally.


  • Develops and encourages new and innovative solutions


  • Honest, encourages openness and transparency, builds trust and confidence
  • Displays consistent excellent judgement
  • Acts in the best interests of Inyenyeri


  • University degree and minimum 3 years of relevant area work experience
  • Proven organizational  and managerial skills
  • Attention to detail
  • Strong communication and interpersonal skills
  • Proven skills including planning and customer services capacities
  • Ability to supervise and mentor staff to achieve results
  • Fluency in spoken and written English and Kinyarwanda. French is desired.
  • Proficiency using Microsoft Office, Google Apps and Google Drive

How to apply:

Interested candidates should send an application letter plus an updated Curriculum Vitae in English, including 3 names of professional referees to specifying the position title heading in the subject line: “Refugee Camp Operations Manager”

The deadline for receiving applications is 5th February 2018

*Note that only shortlisted candidates will be contacted.

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