15 Entry Level Customer Service Telesales Agent Jobs – aYo Uganda

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Organization: aYo Uganda
Duty Station: Kampala, Uganda 

aYo is a Micro Insurance Company partnering with MTN to offer revolutionary Insurance solutions. aYo brings you an easy way to get hospital cover for accidents (not illness) and life cover. You can also add aYo Send with Care cover to the money you send home through MTN Mobile Money.

Job Summary: The Telesales Agents will promote and sell aYo insurance covers solutions to customers MTN subscribers locally via phone call interactions as well as applying the cross selling and upselling dynamics to meet aggressive daily targets as set by the business from time to time.
Qualifications, Skills and Experience:
·         The ideal candidate should hold any relevant Bachelor’s Degree from a recognized University.
·         At least two years of experience in a reputable telesales/telecom environment.
·         Positive attitude towards life in general.
·         Enthusiastic, upbeat personality; mature, professional demeanor. Client-oriented with commitment to quality and high performance.
·         Strong Telemarketing/negotiation sales skills.
·         Language proficiency (Multi-Lingual). English a must with Luganda or any other dominant local language is an added an advantage
·         Troubleshooting & problem solving skills
·         Any Prior training and experience in the  insurance industry will be an advantage
·         Excellent communication skills, especially verbal
·         Good interpersonal skills
·         Should be  persistence and resilient
·         Proficient with computer -MS Office applications and strong multi-tasking ability.
·         Alertness to quality, with ability to work quickly, accurately, and pay attention to detail.
·         Flexibility (Willingness to work various shift times will be an advantage).
·         Aptitude for learning, understanding and applying concepts.
·         Able to work within a team and work independently.
·         Ability to work under pressure.
·         Sense of urgency necessary to meet aggressive sales production targets.
·         Ability to work in a busy and goal-oriented sales- driven environment.
How to Apply:
All suitably qualified and interested candidates are encouraged to send their updated CVs to info@ayo.co.ug
Deadline: 17th January 2018

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